Privacy Policy

1 Definitions

• Company: Lumovish.com (Sharma Vidyanshu), 10604 SE 243rd Pl, Kent, WA 98030, United States.
• Website: https://lumovish.com
• Services: All products, content, features, and services provided through the Website.
• Personal Data: Any information that can identify you directly or indirectly, such as your name, email address, phone number, billing or shipping address.
• Usage Data: Information automatically collected when you interact with the Website, including IP address, browser type, device information, and browsing activity.
• Cookies & Tracking Technologies: Small data files stored on your device to support functionality, analytics, and advertising.
• User / You: Any individual or entity accessing or using our Website or Services.

2 Information We Collect

We may collect personal information that you submit directly, including:

• Account registration details (name, email address, password)
• Order and checkout information (billing address, shipping address, phone number)
• Payment information (securely processed through third-party payment providers such as PayPal; we do not store full payment details)
• Communications with customer support (email, phone calls, contact forms)
• Subscription to newsletters or promotional communications

When you access or use our Website, certain data may be collected automatically, such as:

• IP address and approximate location
• Browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and navigation behavior
• Referring URLs or advertisements
• Search and click activity on our Website

We use cookies and related technologies to enhance user experience and Website performance, including:

• Essential Cookies: Required for core functions such as login, checkout, and cart management
• Preference Cookies: Store your settings such as language or currency
• Analytics Cookies: Help us understand Website usage and performance (e.g., Google Analytics)
• Advertising & Remarketing Cookies: Enable personalized advertising across platforms like Google, Facebook, Instagram, and Pinterest

You may disable cookies through your browser settings; however, some Website features may not function properly as a result.

3 How We Use Your Information

We process personal data only for legitimate business and legal purposes, including:

• Processing and fulfilling orders
• Handling payments, billing, and invoicing
• Providing customer support, refunds, returns, and order inquiries
• Managing user accounts and authentication
• Sending marketing communications (only with your consent)
• Delivering personalized advertising and remarketing campaigns
• Analyzing Website performance and improving user experience
• Complying with applicable tax, consumer protection, and eCommerce laws
• Preventing fraud, abuse, and security threats

We do not sell, rent, or trade your personal information to third parties.

4 Sharing of Information

We may share your information only with trusted third parties under strict conditions, including:

• Service Providers: Payment processors, shipping carriers (such as USPS, FedEx, UPS), IT services, analytics, and marketing tools
• Advertising Platforms: Google Ads, Facebook Ads, Pinterest, which may use cookies for interest-based advertising
• Legal Requirements: When disclosure is required by law, regulation, court order, or governmental request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: For any additional purpose you explicitly approve

All partners are contractually required to protect your data and use it only as instructed by Lumovish.

5 Data Retention

We retain personal information only for as long as necessary:

• Order and Transaction Data: Up to 7 years to meet tax and legal obligations
• Account Information: For as long as your account remains active
• Marketing Data: Until you unsubscribe or withdraw consent
• Usage and Analytics Data: Retained for shorter periods unless required for security or fraud prevention

6 International Data Transfers

Your information may be processed or stored on servers located outside the United States. When this occurs, we apply appropriate safeguards such as encryption and standard contractual protections to ensure compliance with international data protection laws.

7 Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing communications and personalized advertising
• Restrict or object to certain data processing activities
• Withdraw consent at any time

To exercise your rights, please contact us at [email protected]. We will respond within 30 days or as required by law.

8 Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption (HTTPS)
• Secure, PCI-DSS–compliant payment gateways
• Firewalls, malware detection, and monitoring systems
• Restricted internal access based on employee roles

While no system can be guaranteed 100% secure, we take reasonable steps to minimize risks.

9 Children’s Privacy

Lumovish.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such information is discovered, it will be deleted promptly.

10 Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies before providing any personal information.

11 Advertising & Remarketing Notice

Lumovish.com may use advertising and remarketing services through platforms such as Google, Facebook, Instagram, and Pinterest. These platforms may collect information via cookies to display ads relevant to your interests. You may opt out of personalized advertising through the respective platform settings.

12 Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. For significant changes, we may also notify users via email or Website notice.

13 Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us:

Lumovish.com – Transparency, security, and respect for your privacy.