Shipping Policy
Shipping Rates
Flat Shipping Fee: $9.95 per order. No minimum purchase required.
Handling Time
Typically 1–5 business days after order confirmation.
Estimated Transit
7–15 business days depending on destination and carrier.
Order Processing Information
- Business Days: Monday through Friday
- Support & Processing Hours: 9:00 AM – 6:30 PM (EST)
- Order Cut-Off Time: 5:00 PM (EST)
Orders placed before 5:00 PM EST on business days are usually processed the same day. Orders submitted after the cut-off time, on weekends, or on U.S. federal holidays will be processed on the next business day.
Once your order is successfully placed, you will receive an order confirmation email containing your purchase details. Please ensure you check your inbox as well as spam or junk folders.
Note: During peak seasons, holidays, or promotional events, order processing times may be slightly extended.
U.S. Federal Holiday Schedule
Order processing is paused on the following U.S. federal holidays:
Orders placed on these dates will begin processing on the next business day.
Shipping Rates & Delivery Partners
- Flat Shipping Fee: $9.95 per order
- Minimum Purchase: None required
We work with reliable shipping carriers such as USPS, UPS, DHL, and selected regional couriers to ensure safe and timely delivery.
All products are securely packaged to minimize damage during transit.
Handling & Delivery Timeframes
- Handling Time: Typically 1–5 business days after order confirmation
- Estimated Transit Time: 7–15 business days, depending on destination and carrier operations
For larger or multi-item orders, shipments may arrive in multiple packages. Tracking details will be provided for each shipment when applicable.
Delivery times may be affected by weather conditions, carrier delays, or seasonal volume increases.
Shipping Destinations
Lumovish currently ships only within the 48 contiguous United States.
We do not ship to:
A valid U.S. residential or business street address is required for successful delivery.
Address Accuracy Responsibility
Customers are responsible for ensuring that all shipping details are entered correctly at checkout. Lumovish is not responsible for:
- Orders shipped to incorrect or incomplete addresses
- Lost packages due to address forwarding or third-party handling
- Additional fees incurred for reshipping due to customer input errors
Order Tracking
A shipping confirmation email with tracking information will be sent once your order is dispatched.
Tracking updates may take 1–2 business days to appear in the carrier’s system.
If you do not receive tracking details, please check your spam folder or reach out to our support team.
Customer Support & Contact Information
Our customer support team is happy to assist with shipping, delivery, or order-related questions. Please include your order number for faster service.